The ultimate guide to Reznor HVAC online – our brand new web portal

We have been working extra hard the past few months at Reznor UK, ready to bring our customers a whole new experience to the HVAC industry. This November we released our brand new website: Reznor HVAC online, the new home of our HVAC parts, spares and heaters e-commerce, EmpressHVAC. We have merged the two, so you can locate all of your HVAC solution needs all in one place.

The ultimate guide to Reznor HVAC online - our brand new web portal

HVAC solutions, all under ONE roof

It has been our ultimate mission to create a simplified, effective, and efficient portal for the HVAC industry, which is why we have created a fresh experience, catered to your productivity. Efficiency, productivity, and sustainability stand as the foundational pillars for achieving success in any business. Our profound understanding of our customers’ needs has led us to craft a comprehensive solution, bringing together all the essential HVAC tools under one user-friendly roof.

Why choose Reznor HVAC online?

We have over 130 years of experience manufacturing a wide range of reliable industrial and commercial HVAC solutions. Our primary focus is our customers, as we continuously seek innovative ways to enhance productivity and efficiency within our service. Discover more about our history here.

A range of new features, helping you become more efficient and productive for your customers

We understand as a HVAC sub-contractor, you need to perform your role as efficiently as possible, especially in the peak heating season where you see more breakdowns than usual. We’ve brought together a range of unique features, enabling you to not only purchase heaters, but search for your spares or parts by product code, track your parcels, gain technical support and browse product guides.

A range of new features on Reznor HVAC online - new portal

How to use your HVAC digital tools:

Parts Finder

Get started with our self-serve parts finder today, where you can locate and order spares, parts, flues and accessories as quick as a flash! We offer live stock availability for all Nortek branded products, past and present, including Reznor, AmbiRad, Airbloc, Benson and Nordair Niche brands.

How to use the parts finder:

1. Search by part number for the quickest response.

2. Don't know your part number? Type in the brand name and model number of your unit.

3. Select the product type and range series.

How to use the parts finder - HVAC digital tool

Delivery Tracker

You can track your HVAC parts or spares shipment by entering your Nortek/Reznor Advice Note number, which can be seen on the top right-hand side of your dispatch note invoice. 

Track your delivery with Reznor HVAC online

Quotes to Basket

Create and manage your quotes all in one place! With our handy quotes to basket tool you can view your quotes and add products to your basket instantly.

Customer portal

We have created a unique customer accounts area which provides you with all the necessary tools and information to get the job done. Save time and money on your engineer requirements today and create an account today.

Resources & Support

Looking for product guides and troubleshooting support? We have you covered! Discover our resources regarding your new, or old Reznor appliance. We also include information relating to a number of other brands that have either become part of Reznor, are a part of Nortek Global HVAC, or have been discontinued, so you can be sure to find what you are looking for.

Request a Design & Quote

Are you looking for a bespoke HVAC solution to suit your particular space? Whether you are looking for a warm air or radiant heating system, request a design and quote today and our engineers will be happy to help.

Request a Design & Quote with Reznor

What happens to my existing Empress account?

If you already have an account with EmpressHVAC, don’t worry! Your account details will stay the same, no extra work required. But if you do have a query, our FAQ’s area will be sure to have the answers you need.

Get in touch today or follow us on social media; you can also view our YouTube channel to see what we get up to at the Reznor UK HQ!

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